Last updated: February 7, 2026
Oh! my matcha operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience (the “Service”).
Oh! my matcha is hosted on Shopify, which enables us to provide the Service to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Service, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully.
By accessing or using the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
・Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual.
Personal information does not include information that has been anonymized or cannot reasonably be linked to an identifiable individual.
Depending on how you interact with the Service, where you live, and what is permitted or required under applicable law, we may collect or process the following categories of personal information (including inferences drawn from such information):
・Contact Information: Name, address, billing address, shipping address, phone number, and email address.
・Financial Information: Credit or debit card details, bank account information, payment information, transaction details, payment method, and payment confirmations.
・Account Information: Username, password, security questions, and account preferences or settings.
・Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transaction history.
・Communications: Information included in communications with us, such as customer support inquiries.
・Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
・Usage Information: Information about how you interact with the Service, including access times, navigation paths, and interaction patterns.
・Sources of Personal Information
We may collect personal information from the following sources:
・Directly from you, such as when you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
・Automatically through the Service, including information collected from your device when you use our products or visit our website, through cookies or similar technologies.
・From our service providers, such as vendors we engage to provide specific technologies or services on our behalf.
・From our partners or other third parties.
・How We Use Personal Information
Depending on how you interact with us and the Service, we may use personal information for the following purposes:
・Providing, customizing, and improving the Service: Including fulfilling contracts, processing payments, fulfilling orders, remembering preferences, sending account-related notifications, managing accounts, arranging shipping, facilitating returns and exchanges, enabling reviews, and recommending products based on purchase history.
・Marketing and advertising: Including sending promotional communications by email, text message, or mail, and displaying online advertisements based on your activity on the Service or other websites.
・Security and fraud prevention: Including authenticating accounts, securing payments, detecting and preventing fraud, illegal or malicious activities, and maintaining the safety of the Service.
・Communicating with you: Including providing customer support and maintaining our business relationship with you.
・Legal reasons: Including complying with applicable laws, responding to lawful requests from authorities, participating in legal proceedings, and enforcing our terms and policies.
・How We Disclose Personal Information
We may disclose personal information to third parties in certain circumstances for legitimate purposes, including:
・Shopify and service providers that perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
・Business and marketing partners that help us provide advertising services.
These partners use your information in accordance with their own privacy policies.
Depending on your location, you may have the right to opt out of certain targeted advertising activities.
・Third parties at your direction or with your consent, such as when you request product delivery or use social media integrations.
・Affiliates or corporate group companies.
・In connection with business transactions, such as mergers or bankruptcy, or to comply with legal obligations, enforce our policies, or protect the rights and safety of our Service, users, or others.
・Relationship with Shopify
The Service is hosted by Shopify.
Shopify collects and processes personal information related to your access to and use of the Service in order to provide and improve its services.
Information submitted through the Service may be transferred to and processed by Shopify and third parties located outside your country of residence.
Shopify may also use aggregated data from interactions with our store, other merchants, and Shopify to provide enhanced features.
In such cases, Shopify is responsible for processing personal information and responding to requests regarding your rights.
For more information, please see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
・Third-Party Websites and Links
The Service may contain links to third-party websites or platforms not operated or controlled by us.
We are not responsible for the privacy, security, accuracy, or reliability of such external sites.
Information you provide in public or semi-public areas, including social networking platforms, may be visible to others without limitation.
・Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.
If you believe your child has provided us with personal information, please contact us to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age as defined by applicable law.
・Data Security and Retention
No security measure is perfect or impenetrable, and we cannot guarantee absolute security.
Information you send to us may not be secure during transmission.
We recommend avoiding the use of unsecured communication channels for sensitive information.
We retain personal information for as long as necessary to maintain accounts, provide services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
・Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
・Right to access / know
・Right to delete
・Right to correct
・Right to data portability
・Right to opt out of the sale or sharing of personal information for targeted advertising
You may exercise these rights through the Service or by contacting us.
We do not discriminate against users for exercising their rights.
We may need to verify your identity before processing requests.
You may also designate an authorized agent to act on your behalf, subject to verification.
・Complaints
If you have concerns about our handling of personal information, please contact us.
Depending on your location, you may also have the right to lodge a complaint with a data protection authority.
・International Transfers
Your personal information may be transferred to, stored, and processed outside your country of residence.
When transferring data outside the EEA or the UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses, unless the destination country is deemed to provide an adequate level of protection.
・Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Updates will be posted on this website with a revised “Last updated” date, and we will provide notice as required by applicable law.
・Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: dimanddrip@gmail.com
